1. Introduction
Lunch4You ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Personal Information
- Account Information: Name, email address, phone number
- Profile Information: Profile picture, dietary preferences
- Delivery Information: Delivery addresses, contact details
- Payment Information: Credit card details (processed securely by third-party payment processors)
- Order Information: Food orders, order history, preferences
2.2 Automatically Collected Information
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App usage patterns, features accessed, session duration
- Location Data: GPS location (only when permission is granted) for delivery services
- Log Data: IP address, access times, pages viewed, app crashes
2.3 Camera and Photo Access
We may request access to your device's camera and photo library to:
- Allow you to upload profile pictures
- Enable you to share photos of your meals
- Scan QR codes for promotions or menu items
We only access your camera and photos when you explicitly grant permission and use these features.
3. How We Use Your Information
- Service Delivery: Process orders, coordinate deliveries, manage your account
- Communication: Send order updates, customer support, promotional offers (with consent)
- Personalization: Customize your experience, recommend meals, remember preferences
- Analytics: Improve our services, analyze usage patterns, develop new features
- Security: Prevent fraud, ensure platform security, comply with legal obligations
- Marketing: Send promotional content (only with your explicit consent)
4. Information Sharing and Disclosure
4.1 Service Providers
We share information with trusted third parties who help us operate our service:
- Restaurant Partners: Order details to prepare your meals
- Delivery Partners: Delivery address and contact information
- Payment Processors: Payment information (Stripe, PayPal, etc.)
- Cloud Services: Data storage and hosting providers
- Analytics Providers: App performance and usage analytics
4.2 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
- Respond to emergencies involving public safety
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption: Data transmission and storage are encrypted
- Access Controls: Limited access to personal information
- Regular Audits: Security assessments and vulnerability testing
- Secure Servers: Industry-standard server security
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
6.1 Account Management
- Access: View and download your personal data
- Update: Modify your account information and preferences
- Delete: Request deletion of your account and data
- Export: Receive your data in a portable format
6.2 Communication Preferences
- Opt out of promotional emails and notifications
- Manage push notification settings in the app
- Unsubscribe from marketing communications
6.3 Location and Camera Permissions
- Disable location services in your device settings
- Revoke camera and photo access permissions
- Use the app with limited functionality if permissions are denied
7. Data Retention
- Account Data: Retained while your account is active
- Order History: Kept for 3 years for business purposes
- Payment Data: Not stored on our servers (handled by payment processors)
- Usage Data: Anonymized after 2 years
- Marketing Data: Deleted immediately upon opt-out
When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our servers.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
10. Third-Party Services
Our app may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these external services. We encourage you to review their privacy policies.
Third-Party Services We Use:
- Google Maps: For location and delivery services
- Firebase: For app analytics and crash reporting
- Stripe/PayPal: For payment processing
- Push Notification Services: For app notifications
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy in our app and website
- Sending a push notification or email to registered users
- Displaying a prominent notice in the app
Your continued use of our Service after any changes indicates your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
13. App Store Compliance
This Privacy Policy complies with:
- Apple App Store: App Store Review Guidelines and privacy requirements
- Google Play Store: Google Play Developer Policy and privacy requirements
- GDPR: General Data Protection Regulation (EU)
- CCPA: California Consumer Privacy Act
- COPPA: Children's Online Privacy Protection Act